Privacy Policy

Privacy Policy – Sparking Waves
Last updated: 10 April 2025

At Sparking Waves, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our services, including when you fill out lead forms on our website or social media.

1. Who We Are

Sparking Waves SAS is operated by Mouna Ferré. We provide coaching and consulting services for creative leaders and teams in the gaming, tech, and entertainment industries.

You can contact us here.
Website: www.sparking-waves.com

2. What Data We Collect

We collect personal data that you provide to us voluntarily when you fill out contact forms, request information, or inquire about our services. This may include:

• Name
• Email address
• Company name
• Job title or role

In addition, we may collect non-personal data related to how you interact with our website and social media channels (e.g., IP address, browser type), but this data does not identify you personally.

3. Why We Collect Your Data

We collect your personal data for the following purposes:

• To respond to your inquiries and provide the services you request.
• To send information about coaching, workshops, and resources relevant to you.
• To follow up on potential business opportunities and build a professional relationship.
• To notify you of new services or updates related to Sparking Waves.

We will never sell your data to third parties.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Consent: When you voluntarily provide your personal information through contact forms or emails.
• Legitimate Interest: We have a legitimate interest in using your data to offer our services and communicate with you about potential business opportunities.

5. How Long We Keep Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined above, including for legal, accounting, or reporting requirements. Typically, this will be up to 2 years from the last interaction. You can request deletion of your data at any time.

6. How We Protect Your Data

We take the security of your data seriously and have implemented reasonable security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:

• Encrypted storage of your data where possible.
• Access controls to ensure that only authorized personnel can access your personal data.
• Secure email and communication channels.

However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

7. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted third parties who help us process and store data for the purposes of delivering our services, such as:

• Email marketing platforms for communication.
• Cloud storage providers for document management.

All third parties with whom we share data are required to maintain confidentiality and comply with GDPR regulations.

8. Your Rights Under GDPR

As a data subject, you have several rights under the GDPR, including:

• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your data from our records.
• Right to Restrict Processing: You can request that we restrict the use of your data in certain situations.
• Right to Object: You can object to how we process your data.
• Right to Data Portability: You can request that we transfer your data to another service provider in a machine-readable format.

To exercise any of these rights, please contact us here.

9. Cookies and Tracking Technologies

If you interact with our website, we may use cookies and other tracking technologies to collect information about how you use our site. This helps us improve our website and tailor our services to your needs. You can control cookies through your browser settings.

For more information about cookies, please visit our cookie policy (if applicable).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the last updated date will be clearly indicated.

How to Contact Us

If you have any questions or concerns about how we handle your personal data, or if you want to exercise any of your rights, please contact us here.